Terms & Conditions

COMPANY POLICY

We supply Distributors only. We do not supply End Users


PRICES

Prices as stated on the invoice are to be paid for the goods. Quoted prices are valid for 30 days. Unless otherwise stated, prices quoted are Nett / excluding VAT. Kindly Note: we reserve the right to change prices without prior notice, due to the currency fluctuations and changes in economic climate.


PAYMENT TERMS

Strictly C.B.D (Cash before Delivery) - please note payments over the amount of R500 must be transferred electronically into our account unless otherwise discussed with management.


SAMPLES

Samples can be purchased individually and will be refunded/exchanged within 7 working day only, from date of purchase. NO RETURNS will be accepted on white/light colored or branded items.


SELLERS LIABILITY

No guarantee is given as to the suitability of goods sold for any particular purposes and the Buyer must satisfy himself as the suitability of the goods for the purpose for which these goods are required prior to dispatch from the Sellers premises.


In no case will the Seller accept liability for deleterious effect resulting from the application of any process or treatment (whether advised by the Seller or not) to the goods after delivery. Should the Seller apply any process or treatment to the garments on behalf of the Buyer (or at the Buyers request) the above will also apply.


SUITABILITY

No guarantee is given as to the suitability or quality of goods sold for any particular purpose,  and the Seller is here by absolved of any liability of whatsoever nature for any damages of whatsoever nature arising out of its direct failure or negligence in terms of this agreement or for any indirect damages to the Buyer.


FABRIC COLOURS

Colours will vary by a small percentage, due to different dye lots. It is advisable to purchase a sample before ordering stock.


RETURN POLICY

NO RETURNS WILL BE ACCEPTED ON BRANDED GOODS OR WHITE/ LIGHT COLOURED ITEMS

No returns after a 7 day working period from the date of invoice.

All returns to be communicated in writing to your relevant sales administrator for approval, starting the relevant document number and style(s) , quantity and reason for the return.


The Seller reserves the right to refuse or to accept goods returned for credit.


The Seller reserves the right to refuse to recognize any complaint from the Buyer in respect of shortages especially where the invoice has not been endorsed with the amount claimed as having been short delivered.

No goods will be refunded / exchanged unless prior authorization and an authorization number has been obtained from your sales representative.


A handling fee of 20% (twenty) percent of the value of the invoice will be charged on all goods returned. A special picking fee of 10% of the value of the invoice will be charged on goods ordered and subsequently canceled after it has been paid for and picked/packed.


The Buyer must return damaged goods to the Seller for inspection, and if the claim is recognized, replacement goods will be given to the Buyer against receipt of the Sellers credit.


ORDER COLLECTIONS

Kindly be advised that you may collect your order only 24 - 48 hours after we have received proof of payment. Or otherwise confirmed with your sales administrator.